Frequently Asked Questions
Everything you need to know about your dark aesthetic wardrobe.
When will my order ship?
All items are handcrafted to order. Please allow 3-5 business days for processing before your package is dispatched via tracked shipping.
What is your return policy?
We accept returns and exchanges on unworn items within 30 days of delivery. Please ensure all original tags and packaging are intact.
How do I care for my Black Magic Alchemy garments?
To preserve the life of our custom fabrics, we recommend hand washing in cold water and air drying. Avoid harsh chemicals or bleach.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and are calculated at checkout.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking link to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.